Our items are carefully wrapped and packed. All packages are shipped from Malaysia with tracking and drop-off with signature.
All sales are final, we do not accept returns unless;
• The product not as per description. • The product is damaged.
Exchanges must be in their original with an unworn condition, get in contact with uneedjewels.com within 7 days of your order being delivered to you.
Customers are responsible for ALL shipping fees. All shipping fees are non-refundable. All customs fees (if any) are the responsibility of the recipient.
To request a return, please contact through our contact form or via email with at firstname.lastname@example.org. Please provide order reference and attach clear photos of the items that represent the issue, before shipping the product back to us.
Upon acceptance of your return, a refund will be issued in credit form, to be used for your next purchase. store credits are processed within three (3) working days after receipt of the package.
uneedjewels.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies, please Contact our Customer Service Representatives.
Please note that we will not be held responsible for missing packages during returned. Your package will be dispatched at your own risk, to us. We recommend you ship your package with insurance and use a trackable shipping method.